With increased digitalisation and the push which the technology adoption is getting to increase, do it yourself and do it wherever you are.
We had the wave in multiple sectors where processes were increasingly digitised to reduce the overall friction for the end customers, the same was deemed as a business enabler and growth engine. With the ensuing uncertainties the same is now considered as imperative for sustenance. This has further increased the pace of digitalisation.
We are seeing more deeply connected systems and usage of data and verification and validation services which are increasingly external. The overall systems are increasingly using cloud infrastructure , Open APIs , IOT , Data science/ML/AI etc. The same is used across applications for customers , internal users or business processes.
The opportunity lies in adoption of the new technology pillar for digital transformation (a few)
Some of the challenges are around complexity of design , agile development and faster go to market along with quality, automation of QA processes and foremost design with security at the centre.
We will come across a lot of new faces when we are back. Here is a list that will help you get acquainted with their names as of now: