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Account Director- Client Servicing
GurgaonExperience : 10+Skills:
Client Servicing, Account Management, Digital Marketing, Client Management
Skills:
Client Servicing, Account Management, Digital Marketing, Client Management
Job Description:
Role / Profile: Manage and mentor a team of Account & Client Servicing Managers. Manage overall agency/client relationship and establish rapport and long-term relationships with the clients. Provide strategic direction and consulting to clients and help them achieve their business and marketing objectives. Implement sound project management processes and tools for delivery and execution. Ensure client retention and revenue growth. Manage relationships with large clients independently. Help sales team with annumination during sales pitches. Create effective digital strategies while closely working with the planning and creative teams. Understand the business and marketing requirements of existing and new clients and propose digital solutions, led be digital marketing, technology and analytics Preferred experience background: 8-12 years of total experience Minimum experience of 3 years in digital. At-least 3 years of experience in client servicing/account management Very sound understanding of everything digital including Social, Media, SEO, Email, Automation, Analytics and Content Proven track record of managing and growing client relationships and portfolio - Prior experience of handling a team of account managers Ability to understand business requirements and propose digital solutions that can help clients achieve their business objectives - Ability to conceive and communicate digital strategies
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