CXM

Keeping Customer Experience At The Heart of Strategy

We can help you define practices, processes, & technologies to improve the overall customer experience your brand offers. We'll help streamline all elements of the customer journey, including customer service, product design, marketing and sales, feedback utilisation, data analysis for informed decision-making, etc. to deliver a positive, seamless, and memorable experience for customers that drives loyalty and advocacy.

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CXM

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The Idea Collective

From Automation to AI: The Evolution of Ad Tech
Gopi Krishan Garhwal
Gopi Krishan Garhwal Senior Director - Performance Marketing
Personalised Customer Experiences: The Role of CDPs in Transforming Engagement
Nitin Sharma
Nitin Sharma AVP - Consumer Success and Insight Mining
Tech Debt: Strategic Decision or Inadvertent Mistake?
Vishnu Dass
Vishnu Dass Director - Technology
Age of “IMPACT PROPERTIES”
Sahil Jeet Singh
Sahil Jeet Singh Creative Director - Communication & Strategy
How Immersive Tech is Breaking New Grounds in the Automobile Industry
Harsh Sachdeva
Harsh Sachdeva Associate Account Director
How Quality Helps Meet Evolving Customer Expectations
Shriya Sharma
Shriya Sharma Social Media Creative
The Inescapable Need for Automation in the Evolving Digital Landscape
Subhojit Biswas
Subhojit Biswas Director- Service Delivery Operations
The Flywheel: A Comprehensive Yet Unique Approach Over Traditional Marketing & Sales Funnel
Jai Chopra
Jai Chopra Associate Director - Business & Strategy
The Power Of The Moment #Momentastra
Lalit Vijay
Lalit Vijay Group Head - Servicing
AI: Friend or Foe? The Future of Creativity
Niladri Das
Niladri Das Creative Director
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